🌐 Webhook App

The Webhook App allows you to exchange real-time call data with your own server whenever a call reaches this point in the call flow.

By entering your server URL, the app sends a webhook request containing details such as the caller number, called number, and timestamp. This makes it easy to integrate your phone system with external systems like CRMs, billing platforms, or automation tools.

What makes the Webhook App powerful is that it also supports dynamic call routing based on your server’s response.
For example:
When the webhook is triggered, your server can check if the caller has outstanding invoices.

  • If the response is β€œyes”, the call can be redirected to your billing department.

  • If the response is β€œno”, the call continues normally to support.

Use the Webhook App to:

  • Send and receive real-time call data

  • Automate decisions within your call flow

  • Integrate your phone system with external business logic

This app gives you complete flexibility to create intelligent, data-driven call routing.