📖 Phonebook

The Phonebook section allows you to view all users and internal dial plans within your organization.
To open it, click Phonebook in the left-hand menu.

By default, this list shows:

• Users within your company

• Dial plans (extensions) available in your PBX

You can use the filters at the top to refine your view:

• Phonebooks – select which phonebook to display (default: All)

• Groups – show contacts from a specific department or group

• Name Order – choose how names are displayed (First, Last or Last, First)

• Search bar 🔍 – quickly find a specific user or number

⚠️ Note: It’s not possible to create your own personal phonebook.

If you want to access external or shared contact lists, you can connect the Smart Phonebook Integration.
For setup instructions, please refer to the Smart Phonebook manual.

☎️ Using WebCalls

If you have WebCalls enabled, your browser will automatically start a call when you click on a contact’s phone number.
This allows you to make calls directly from the UC Panel without using a physical phone.

👤 Contact Details Pop-up

When you click on a contact’s name, a pop-up appears showing:

• All known phone numbers (e.g. extension, mobile)

• All known email addresses for that contact

This makes it easy to choose how you want to reach someone — by phone or email — directly from the same screen.