πŸ“  Creating a Faxbox

A Faxbox lets you send and receive faxes digitally β€” no physical fax machine required.

All faxes are handled directly through the platform, and you can receive them by email or view them in the UC Panel.

βš™οΈ How to Create a Faxbox

  1. Go to Dial Plans β†’ Faxbox.

  2. Click the green βž• Add button in the upper-right corner.

  3. Fill in the Faxbox settings:

    • Name the faxbox: Give your faxbox a clear name (e.g., Main Office Fax or Support Fax).

    • Caller ID: Select which number to use for outbound faxes.

    • Retention period: Decide how long faxes should be stored (default: 30 days).

    • Extra email (optional): Enter an additional email address to receive a copy of every incoming fax.

πŸ‘₯ Adding Permissions

You can grant individual users access to this Faxbox.

  1. Select the user you want to add in the Choose user dropdown.

  2. Assign permissions:

    • βœ… Send – allows the user to send faxes.

    • βœ… Read – allows the user to view received faxes.

    • βœ… Delete – allows the user to delete faxes.

    • βœ… Notify via email – sends email notifications to the user when a fax is received.

  3. Click the βž• icon to apply the permissions for that user.