📊 Call Reports

Within the UC Panel, the Call Reports section provides a complete overview of all incoming and outgoing calls.

Here you can easily:

• See who called whom

• View start and end times of calls

• Check the duration and status (e.g. Missed, Answered)

• Filter results by date range, call type, or answered status using the Advanced filter option

If call recording is enabled for your user, a play button ▶️ will appear at the end of the row, allowing you to listen back to the recorded call.